Services at Eurocom Solutions - Capacity Management

Ensuring that there is enough capacity for all your network traffic is a constant battle. The last thing you want to hear is that customers are unable to contact you due to there being insufficient lines.

Eurocom's suite of capacity management reports allow you to calculate the probability of losing such calls. By monitoring your current telephone call traffic and applying algorithms such as the Erlang, reports are available to advise the number of lines required to fulfil existing traffic requirements.

Peak or Busy hour analysis is used to determine the times of most and least congestion, allowing for the correct allocation of network resource at these times.

Utilisation and lines in use reports can be used to advise network administrators of lines that are not being used or are potentially miss-configured.

The costs associated to the rental of trunk groups can be expensive, so you need to know when under utilisation is occurring and where unused lines can be recovered. Contingency aside, renting unused routes is a considerable waste of resource, so recovery can often offer a real saving.

Convergence of data and voice traffic is a key area of consideration with the advent of Voice over Internet Protocol (VoIP) and other protocols, with bandwidth requirement being at the forefront of planning. Capacity management analysis will allow users and managers to determine the amount of a particular type of voice traffic that is considered normal. Armed with this information a network administrator can better judge the impact of moving this traffic over to a data network, both in terms of utilisation and cost.